Last Updated: October 17, 2025

We at KayaFlooring a Product By Intense Enterprises are committed to delivering your products safely and on time.

1. Shipping Locations

We currently ship across India. Serviceability depends on courier partner coverage and pin code availability.

2. Order Processing Time

All orders are processed within 1–3 business days after order confirmation (excluding Sundays and public holidays).

3. Delivery Timeline

Estimated delivery time is 3–10 business days, depending on your location.

4. Shipping Charges

• Shipping charges (if applicable) will be clearly displayed at checkout before payment.

• Any promotional free-shipping offers will be mentioned clearly on the product page and checkout.

5. Tracking Information

Once your order is shipped, you will receive tracking details via SMS, WhatsApp, or email.

6. Delivery Delays

Delivery may be delayed due to events beyond our control such as natural calamities, strikes, courier delays, or government restrictions.

7. Failed Deliveries

If delivery fails due to incorrect address, repeated unavailability, or refusal to accept, re-shipping charges may apply.

For shipping support, contact:

• Brand Name: Kaya Flooring

• Parent Company: Intense Enterprises

• Phone: +91 77150 40643 / +91 98921 92542

• Email: contact@kayaflooring.com 

• Operational Address : No 1, Aman paradise Building, 12, Sativali Rd, Golani Naka, Vasai East, Vasai-Virar, Maharashtra 401208, India

• Registered Address: B-503, SHROFF APARTMENT CO-OP HSG SOCIETY LTD, SODAWALA LANE, S V ROAD, BORIVALI WEST, Mumbai City, Maharashtra, 400097